Our Systems Integration (SI) solutions consolidate hardware, software and service assets to create a singular, cohesive ecosystem.
Our engineers have the skills and experience to organize disparate subsystems into a streamlined and sustainable whole, while retaining enough flexibility to remain scalable to future needs.
Since 1998, Lantone Systems Pte Ltd has been recognized as a leading subject matter expert for IT services in Singapore, with 2 decades of experience serving clients in more than 30 countries. Our 24/7 Technical Support Helpdesk ensures that urgent IT issues are promptly handled and resolved within 4 hours.
We offer robust, all-in-one VoIP solutions that deliver voice and data over the same network. This allows for significant cost savings by eliminating the need to utilize separate networks.
Our IP telephony solutions also consolidates all office communications - IVR, conferencing, contact centre, instant messaging, fax and live chat - into a singular Unified Communications system, for greater ease of usage for your personnel and uninterrupted access to service for your customers.
Our Contact Centre solutions are designed to control and monitor customer interactions, distribution, call handling and reporting activities.
By delegating customers' Frequently Asked Questions to automated responses, live agents are freed to attend to urgent and complex matters, improving CRM efficiency while minimizing day-to-day expenses at the same time.
We provide high-quality conferencing solutions suited for the modern global business environment, making the conduct of multi-way communication with partners, suppliers, internal teams, investors and customers possible.
This allows businesses to communicate more effectively and productively, resulting in strengthened relationships crucial for optimal business success.
Our Interactive Voice Response (IVR) systems can be customised to the needs of clients, while minimising investment in personnel. IVR makes solutions to common customer issues available on a 24/7 basis, while foregoing the need for dedicated live agents. This results in cost savings for enterprises, while maintaining customer service functionality on a constant basis.
We carry a wide range of products and hardware used in IP Telephony Systems, and can cater to a diverse range of customer needs and scenarios.
Our products include a selection of Desk IP Phones, Wireless IP Phones, VoIP Gateways, Telephony Cards, and Video Conferencing Equipment. All of our products come with warranties, are SIP compliant, and are supported by our in-house experts.